The month Maya found out she was just busy.
Maya felt productive. Calendar full, calls back to back, inbox always moving. By every activity metric she was crushing it. By the only metrics that matter, she had no idea, because nobody measures those.
So she asked Heidi one blunt question: “Am I actually getting better?”
Maya started setting a goal on every call, cleared her follow-ups inside 24 hours, and went after the cooling relationship before it went cold. Thirty days later the trend lines were climbing. Fewer meetings, better ones. The activity dashboard had been congratulating her for being busy. The real numbers told her the truth.
Honestly? You're busier, not better. Your Pulse is flat, barely half your meetings had a goal set, and one relationship has been quietly slipping for weeks. Here's where to focus.
Not the answer she wanted. The one that changed her month.