chapter one · the rooms
Ten years learning that the meeting is never just the meeting.
Desmi did not study meetings. He survived them. For about a decade he sold into some of the most demanding B2B environments there are: key-account manager at Würth Industrie France, handling national industrial accounts; sales rep at Zimmer MedizinSystems, out in the field with physiotherapists; regional sales manager at Microline Surgical, running public tenders with some of France's largest hospital groups; and business developer at Puma France, backing the national field teams. Different products, one constant: the person who prepared best and followed up hardest won.
He also learned the opposite lesson, the expensive one. He lost deals by moving too fast: not enough discovery, the wrong information, a signal missed, confidence in the wrong place. “Often I was confident and wrong,” he will tell you. The rejections had a soundtrack too: we'll keep you posted, we don't need it, I'll have to check with my colleagues, call us next year, budgets are closed. Every one of them was a signal he could have read earlier, if he had not been buried in the admin of the last meeting while walking into the next.