email · the other half of every relationship

Your inbox is a second job. I'll take it.

Heidi brings Gmail and Outlook into one inbox and works inside it. Pick a message and she briefs you on what it says and what it wants, drafts the reply in your voice, and sends it from your own mailbox when you click. And an incoming email can set real work in motion on its own: a new mail can trigger your workflow. Half of every relationship lives in email. Heidi is the half you don't have time for.

5.0G2 + Google · beta+900 operators in early accessGmail & Outlook, native
app.hi-heidi.ai/inbox
Live
Handled before you opened itRecognised the sender, ran your workflownew mail · Marc
BriefHe's asking about the pilot timeline and the security review.
Reply draftedIn your voice, three lines, the way Marc reads.
Task createdSend the security page, due today.
Nothing sent. The draft is waiting for you.
Native to the mailbox you already live inGmailOutlookHubSpot
three jobs, no inbox-zero theatre

Read, write, and act.

Not a folder system, not a productivity philosophy. Three concrete jobs, done inside the mailbox you already use.

on demand

It briefs you

Pick a message and Heidi tells you what it says and what it wants. Message by message, when you ask, never a background process quietly reading everything you own.

always a draft

It drafts in your voice

Replies written the way you write, to a person whose habits Heidi knows from your meetings. Three lines for the one who hates long emails. Sending stays yours.

Pulse

It triggers work

An incoming email can start a workflow: draft the reply, create the task, update the record. The work begins before you've opened the thread.

discovery

It notices people

Someone you write with who isn't a contact yet gets suggested, matched on the email address alone, and never added without you.

HeidiYour inbox is where relationships go to be neglected politely. I'd rather they didn't.
a real workflow, end to end

A prospect writes. Work happens.

Not a diagram. The actual sequence, from their send button to your morning.

  1. 08:41

    Marc sends you an email

    Asking about the pilot timeline. You're in a meeting, nowhere near your inbox.

  2. 08:47

    Heidi picks it up

    She checks for new mail on a regular cycle, from the moment you connect. No trawling back through years of history.

    Heidi

    The sender resolves to Marc, a contact I already know from your meetings.

  3. 08:47

    Your workflow fires

    The rule you set once: when a prospect emails me, draft a reply and create a task.

    Heidi

    Running it for you, without you being there.

  4. 08:48

    The reply is written

    In your voice, referencing what you actually agreed on the last call.

    Heidi

    A draft. Not sent. It'll still be a draft tomorrow if you leave it.

  5. 09:15

    You come out of your meeting

    The reply is written and the task is on your list. Read it, click send. Ten seconds, and it's done.

HeidiThe work started six minutes after his email landed, while you were in a meeting. That's the bit I find satisfying.
it counts, quietly

Who writes first tells you everything.

Every email with a known contact quietly updates their Trust and their profile, and it does it from subject lines only, never the body. The direction is what matters: mail you receive means they reached out, mail you send means you did. That's reciprocity measured instead of guessed, and it's the best early sign of a relationship cooling.

  • Subject lines only, bodies are read when you ask, not swept in the background
  • Received means they initiated, sent means you did
  • Feeds the same Trust score you see in Contact Intelligence and Analytics
  • Cautious until there's enough exchange to mean anything
reciprocityLive
They write firstReaching out unprompted, the strongest signal there isTrust up
You always initiateOne-way effort, quietly compoundingWatch
Nobody writesSilence, and freshness decaying on its ownCooling
HeidiI never read the body to score anyone. Just who wrote, and when. The subject line says more than you'd think.
before / after

Same inbox.
Two completely different mornings.

The email arrives either way. The difference is what's already happened by the time you read it.

Forty unread. You triage instead of working.

You read a thread, then read it again to reply properly.

Every reply sounds the same, because you're tired.

An email asks for something. You mean to make a task. You don't.

You've been the only one writing for two months and hadn't noticed.

You won't automate email because you don't trust it to send.

100%

of replies stay a draft until you press send. Nothing leaves on its own.

I stopped opening my inbox with dread. Heidi has already told me the three things that matter and drafted the replies. I answer, I don't excavate.

Julien, Founder · Lyon, France

HeidiTold you. Now go answer the three that matter and ignore the rest.
who it's for

Who is this for?

Anyone whose real job keeps getting interrupted by their inbox.

Prospect writes, the reply is drafted before you're out of your call

Written the way that specific buyer likes to be written to

Reciprocity tracked, so you spot the deal going one-way

Send from your own mailbox, threads stay intact

how it runs

How Email actually works.

Mailboxes

Gmail and Outlook, connected through secure OAuth, both landing in one inbox. Sending goes out natively from your own mailbox, so replies sit in your sent items and threads stay intact.

Read and draft

Pick a message and Heidi briefs it and drafts the reply, on demand, message by message. Reading the inbox, the brief and the draft are all free on Core.

Contact discovery

Heidi suggests people you write with who aren't contacts yet, matched on the email address alone. She never creates a contact on her own. Two-way HubSpot import on Pulse.

Privacy by default

Bodies are read when you ask for a brief or a reply, not swept in the background. Profiles and Trust update from subject lines only. Disconnect in one click, any time.

Live in the product today

  • Gmail and Outlook in one inbox, connected over OAuth
  • On-demand brief and reply draft, message by message
  • Email-triggered workflows: draft, create a task, update the record
  • Reciprocity and profile updates from subject lines only
  • Contact discovery suggestions from your senders
  • Send and forward from your own mailbox · two-way HubSpot import

We read every note. Tell us what would make this a no-brainer for you.

more than an inbox tool

I'm not another inbox tool.
I'm the one that reads it.

A writing assistant helps once you've decided to write. An inbox AI summarises what's in front of you. Rules and filters sort mail and do no work. Heidi arrives already knowing your last meeting with this person, how they like to be written to, and whether the relationship is warming or cooling.

Writing assistanthelps you type, knows nothing
Inbox AIsummarises the thread, ends there
Rules and filterssort mail, do no work
Heidi
Heidi

Briefs, drafts in your voice and triggers real work, knowing the person from your calls and your inbox as one memory.

Every inbox AI can summarise a thread. I'm the only one that remembers what you promised him out loud last Tuesday.

they said it, not me

People who stopped drowning in their inbox.

I used to lose an hour every morning just reading. Now Heidi hands me the brief and the drafts, and I'm through my inbox in ten minutes. The signals she catches I'd have flat-out missed.

Camille
Consultant · Toulouse, France
HeidiTen minutes, not an hour. That's fifty minutes back, every single day.

She caught that a client had gone quiet for two weeks and nudged me to reach out. That was a renewal I'd have let slip. One catch paid for the whole year.

Marco
Account Manager · Milan, Italy
HeidiSilence is a signal too. I read the emails that never came.
your inbox stays yours

The draft stays yours until you send

Encrypted, never sold

Never trains anyone else's AI

plans

Which plan includes Email?

Read and draft from Core. Sending and workflows from Pulse.

Core

49,90 €/mo

40,84 €/mo billed annually

  • Read your inbox with Heidi's brief
  • Draft replies in your voice
  • Contact discovery suggestions
  • 10 live meetings a month
Send + workflows

Pulse

89,90 €/mo

74,17 €/mo billed annually

  • Send and forward from Heidi
  • Email-triggered workflows and agentic actions
  • CRM and project tool integrations
  • Two-way HubSpot contact import

Prime

149,90 €/mo

124,17 €/mo billed annually

  • Everything in Pulse
  • The full Team view
  • Unlimited live audio with Heidi
  • VoIP connected
straight answers

The questions people actually ask.

Updated July 2026

the full picture

Email is the other half.

Twelve features, one Meeting OS. Here's where email sits, and what it feeds.

Live

Your inbox called. I answered.

14 days of the full Prime experience, €0 today. Connect Gmail or Outlook in two minutes.

Card required · cancel in one click · starts with a ~90-second voice onboarding where Heidi interviews you

one last thing

Your inbox is a mess. I read it so you don't. Curious how?

Ten seconds, and I'll go first.

Sound on, it's a real voice call