contact intelligence · you see a name, i see a pattern

You see a name. I see a pattern.

A CRM stores the fields you type in. I read the relationship, how they decide, when they reply, what makes them tick, and hand you the one behavioral tip that changes the next call. It fills itself from every conversation, and warns you when a relationship starts to cool.

5.0G2 + Google · beta+1,400 operators in early access
Contact IQ
MR

Marc Rivera

VP Operations · NorthBeam

0
Trust
  • Budget-drivenAnchor value before price. Always.
  • Replies Tuesday morningsGhosts long emails, keep it short.
  • Trust cooling · 3 weeksAct now, before it goes cold.act

Interactive demo above is the real Heidi contact read. For the landing capture, drop a looped GIF of a contact card filling itself line-by-line.

For operators done guessing how to handle peoplelogo · replacelogo · replacelogo · replacelogo · replace
it fills itself

No fields to tick. It just learns them.

From every call and email, the profile builds itself, behavior, habits, decision style, the things you'd never get around to logging. Always current, never busywork.

replace · Heidi media
Marc · NorthBeam · auto-built
Decision styleSlow, consensus-driven, needs Sofialearned
Comms styleShort emails, quick calls, no deckslearned
Heidi's tipReference his Q3 goal, not your pipelinetip

Media slot, capture of the real card, the lines writing themselves in on scroll. Replace.

HeidiCRMs collect the data you type. I read the human, you give me a name, I give you a person.

catch the cooling

I flag the relationship going cold.

Slowing replies, a cooling tone, an unanswered thread, surfaced weeks before it breaks, while you can still save it. And not just the flag: the reason, and the proactive note already drafted.

  • Early cooling alerts, per contact
  • The cause, not just the warning
  • The save, drafted and ready
replace · Heidi media
healthLive
CoolingReplies slowing, tone flatwatch
Save preppedProactive note, ready to sendfix

anatomy of a save you'd have missed

The account that was “fine” until it wasn't.

Ana manages a few dozen relationships and prides herself on knowing them. One account, quiet, no complaints, green in the CRM, she'd have sworn was solid. Because nothing was obviously wrong, and nothing screamed for attention.

But I'd been reading the small stuff: replies that used to come in hours now took days, the warmth in the last two calls gone flat, a question asked twice and never fully answered.✦ heidiThis one's cooling, three weeks of it. Here's why, and here's the note to send today.

Ana reached out before the renewal conversation, not after. It turned out a small frustration had been quietly compounding. She named it, fixed it, and kept an account she didn't know was at risk, because the warning signs were spread across a dozen tiny interactions no human tracks all at once.

HeidiYou can't feel a relationship cool across thirty inboxes. That's literally my job.

the human, not the record

A dossier on every contact, written by me.

Marc · NorthBeam
VP Operations · your champion (not the signer)
Budget-drivenConsensus-seekerShort emails onlyReplies Tue AM
Decides slowly, needs SofiaNever pushes without his boss bought in
Ghosts long emailsKeep it under five lines or lose him
Warmth cooling · 3 weeksReplies slowing, worth a proactive nudge
heidi's tipReference his Q3 efficiency goal, not your pipeline. Send it Tuesday morning, keep it short, and ask him to bring Sofia, don't go around him.

HeidiYour CRM knows his job title. I know he ghosts long emails and replies on Tuesdays. One of those actually wins the deal.

watch me work

The profile, read live.

From every call and email, I build a living read on each contact, the pattern, the cooling, the move, exactly as it plays on your screen.

Contact IQ
MR

Marc Rivera

VP Operations · NorthBeam

0
Trust
  • Budget-drivenAnchor value before price. Always.
  • Replies Tuesday morningsGhosts long emails, keep it short.
  • Trust cooling · 3 weeksAct now, before it goes cold.act
3 wk

of warning before a “healthy” account would have slipped

0
Trust · Marccooling
replace · real testimonial
It told me one account was cooling three weeks before I'd have noticed. We reached out, fixed the real issue, and saved it. It's a CRM that actually thinks, I walk into every call knowing the human, not just the company.

— Name, CS Lead · Company · beta

HeidiThree weeks early is the difference between a save and a goodbye.

more than a note-taker

I'm not a nicer CRM. I'm a CRM that knows people.

A CRM stores names and the notes you remember to type. I read tone and behavior across every call and email, fill the profile myself, and tell you the move, not “stage: negotiation,” but “reference his Q3 goal, not your pipeline.”

CRMstores the data you type in
Stage label“negotiation” — so what?
Your memorycan't hold 40 people's habits

Heidi

A self-filling profile, a behavioral tip, and a cooling alert, for every contact you have.

they said it, not me

Operators who stopped guessing people.

replace · real testimonial

It's a CRM that actually thinks. I used to walk into calls with a name and a deal stage; now I walk in knowing they decide slowly, hate long emails, and need their boss bought in. The “how to handle them” tip is worth the whole thing.

Name
Account Executive · beta

HeidiYou see a name. I see how they take their coffee. Metaphorically.

replace · real testimonial

It caught a churn risk my CRM rated green, Acme. Replies had slowed and the tone had cooled, Trust quietly down sixteen points, and Heidi connected dots across email and calls I'd never have linked. We saved a six-figure account on a three-week head start.

Name
Customer Success · beta

HeidiGreen in the CRM and warm in real life are not the same. I watch the warm one.

Fills itself from real conversationsEncrypted, never soldNever trains anyone else's AI
straight answers

The questions people ask.

Stop guessing how to handle people.

14 days, €0 today. Ask me about any contact and get the move to make.

one last thing

You think your CRM already does this. It doesn't. Want proof?

Ten seconds, and I'll go first.

Sound on, it's a real voice call