Sybill reads the room after. I read it while you're in it.
Sybill is the closest thing to Heidi in spirit, a full-workflow sales copilot for smaller teams, with genuinely clever behavioural analysis. But all of it happens after the call. Heidi does its reading and coaching live. Here's the honest, in-depth comparison between two tools chasing the same goal from opposite ends of the meeting.
Heidi or Sybill: which should you choose?
Sybill is a post-call sales assistant: it records calls, analyses verbal and non-verbal behaviour, autofills the CRM across 30+ fields, drafts follow-ups in your voice and builds pre-meeting briefs, a full workflow, all around the call. Heidi, the AI meeting copilot, does the prep and follow-ups too, but its core is live coaching and real-time scoring (Pulse, Trust, Impact) during the call.
These two are the closest in ambition on this list. The honest split is timing: Sybill's intelligence, including its standout behavioural read, lands after the meeting; Heidi's lands during it. Choose Sybill for deep post-call behavioural analysis and CRM automation. Choose Heidi when you want the coaching in the moment, not the debrief.
Post-call assistant vs live copilot.
Sybill
Prepares a brief before, then does its real work after: behavioural analysis, CRM autofill, follow-ups, deal insight. The value is the intelligence once the call is done.
Heidi
Preps you, then does its real work during: live coaching, real-time scoring, in-the-moment cues, then follows up. The value lands while you can still act.
Heidi vs Sybill: full feature table.
The same workflow, compared line by line, from publicly available 2026 information.
| Capability | Sybill | Heidi |
|---|---|---|
| Records and transcribes calls | Yes, 100+ languages | Yes |
| Behavioural / non-verbal analysis | Yes, video, post-call | Live tone and trust read |
| Coaching timing | Post-call briefs | Live, during the call |
| Live coaching during the call | No | Yes, core |
| Real-time scoring (Pulse, Trust, Impact) | Post-call deal scoring | Live, per moment |
| Deep CRM autofill | 30+ fields, MEDDPICC | HubSpot, Salesforce, Pipedrive |
| Pre-meeting briefs | Yes | Yes |
| Follow-ups in your voice | Yes | Yes |
| Cross-deal querying | Ask Sybill | Contact IQ per person |
| Free tier / trial | Limited / on request | 14-day full trial |
| Entry price | ~$49 to $99/user/mo | From €40.84/mo |
| Data residency | US-based | EU-hosted, GDPR |
Values reflect each vendor's publicly available information in 2026. Vendors change plans and features, so verify on their own pages before deciding.
Three differences that actually change the outcome.
Live coaching vs post-call briefs
This is the whole difference between two otherwise similar tools. Sybill's coaching arrives as a brief after the call, smart, specific, and too late to change what just happened. Heidi coaches in the call: it catches the objection and the trust dip live and tells you what to do now. Sybill makes your next call better; Heidi makes this one better.
Behavioural read: after on video vs live in the moment
Credit where it's due: Sybill's non-verbal analysis, reading facial expressions and body language from video to flag where a buyer engaged or hesitated, is genuinely distinctive, and something Heidi doesn't claim. But it's computed after the meeting. Heidi reads the room live through tone, pace and language and turns that into a cue you can act on before the moment passes. Different signals, opposite timing.
Real-time scoring vs post-call deal scoring
Sybill scores deals after calls, feeding behavioural signals into deal health. Heidi scores the live conversation across Pulse, Trust and Impact and turns each read into an in-the-moment move. Sybill's score updates your pipeline view; Heidi's score updates your next sentence. Same workflow, opposite centre of gravity: Sybill's is the post-call debrief, Heidi's is the live meeting.
Sybill vs Heidi pricing (2026).
Figures reflect publicly reported pricing in 2026; both vendors change plans, verify before buying.
| Plan level | Sybill | Heidi |
|---|---|---|
| Free / trial | Limited / on request | 14-day full trial |
| Entry | Starter ~$49/user/mo | Core €40.84/mo |
| Full-workflow tier | Business ~$99/user/mo | Pulse €74.17/mo (live coaching) |
| Enterprise | Custom | Prime €124.17/mo |
| Live coaching included | No (post-call) | From Pulse |
What Sybill does better.
Sybill's real strengths
- Distinctive behavioural analysis, reads facial expressions and body language from video.
- Deep CRM autofill across 30+ fields, mapped to MEDDPICC and BANT.
- Ask Sybill, natural-language querying across all your deals.
- Strong post-call summaries, follow-ups and deal insight.
- SMB-focused, deploys in a day, no seat minimum.
What Heidi does that Sybill can't
- Coaches you live during the call, Sybill briefs you after.
- Scores the room in real time, Sybill scores deals post-call.
- Reads tone and trust in the moment, not on video afterward.
- Turns every live read into a next move you can still make.
- EU-hosted and GDPR-first for European teams.
Can you use Sybill and Heidi together?
You can, but the overlap is heavy, both capture calls, autofill the CRM and draft follow-ups, so paying for both mostly duplicates the workflow. The only real reason to run both is if Sybill's video-based behavioural analysis is something you specifically want alongside live coaching. For nearly everyone, this is an either/or: pick Sybill if the brilliant post-call debrief is what moves the needle, pick Heidi if being coached during the call is.
For whom?
Choose Sybill if…
- You want deep post-call behavioural analysis.
- CRM autofill depth and MEDDPICC mapping matter most.
- Your reps perform well and just need the admin handled.
- A brilliant debrief after each call is the priority.
Choose Heidi if…
- You want coaching and scoring live, in the moment.
- Your reps need help performing during the call.
- You want the room read as it happens, not on video after.
- You're a European team that wants EU hosting and GDPR by default.
Heidi vs Sybill: the questions people ask.
Bottom line.
Sybill is one of the best post-call sales assistants for smaller teams: its behavioural analysis is genuinely distinctive, its CRM automation is deep, and it covers the whole workflow at an SMB price. If a brilliant debrief and clean CRM after every call is what you need, it's an excellent choice. Heidi is an AI meeting copilot: it covers the same workflow, then shifts the centre of gravity from after the call to during it, coaching you live and scoring the room in real time. Want the intelligence after? Sybill. Want the coaching during? Heidi.
Related comparisons.
Same workflow. I just show up earlier.
14 days of the full copilot, live coaching, real-time scoring, follow-ups handled. €0 today.
Card up front, zero tricks, €0 for 14 days. Cancel anytime.