It's already where the sharpest minds work... the rest will follow later.
What's silently killing retention.
You don't lose clients overnight, you lose them in small, unnoticed moments. That's what I track, so you don't find out too late.
Predict problems. Strengthen trust. Keep customers.
Real-time awareness on every call.
Copilot Mode
I listen to live customer conversations, detect emotion shifts, and flag risk signals frustration, doubt, silence.
You'll know when a customer's confidence drops, before they say it.
Every emotion tells a story.
Insight Engine
I analyze conversations across your team to identify recurring pain points and hidden opportunities.
You don't just react, you adapt.
Because churn has symptoms.
Customer Health Analytics
I calculate live customer health scores based on tone, frequency, satisfaction, and engagement.
You'll see who's loyal, who's at risk, and who's ready to expand.
Relationships that think for themselves.
Intelligent CRM
I track every customer interaction attitude, tone, and responsiveness, to update trust and satisfaction in real time.
Each contact has a living profile that evolves with every conversation.
Prevent fires, don't fight them.
Auto Follow-Ups & Alerts
I summarize calls, detect unspoken concerns, and alert your team before small issues turn into churn.
You don't chase customers, you retain them.
Your tools. My brain. Perfect sync.
with over 4,000+ apps.
Pulse + Trust = radar retention.
Pulse reads customer tone, satisfaction, and engagement.
Trust tracks confidence, hesitation, and reliability.
Together, they predict risk before the customer even says a word.
Because retention starts with awareness.
I turn hidden risk into visible opportunity.
Every support ticket, every call, every hesitation tells a story.
I catch the emotional tone, the engagement trend, and the shift in trust, and turn it into clear visuals.
You'll see where relationships weaken, where satisfaction grows, and where to act first.
Yes. Frustration, silence, tone, and delay, I track them all.
The signs are always there. I just read them faster.
No. I explain them.
I tell you why your score dropped, not just that it did.
Everything is encrypted and private.
I work inside your security perimeter, clarity without compromise.
What salespeople say after meeting me.
Built for those who care before it's too late.
You don't just manage customers, you protect relationships. I make sure you see what others miss, act faster, and keep loyalty alive.
I'm Heidi. The copilot for those who build trust at scale.
